Privacy Policy

What we Collect

We record the basic information provided by your web browser when you access our website. This information is technical and does not contain sensitive personal details.  This might include: your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation, etc. We use this data, for legitimate interests, to assist with problems that may arise in relation to this website and to aggregate access trends to provide a better browsing experience.

General Enquiries

When you submit an enquiry form from our website, we may collect the following information: Name and email address plus any other information you choose to provide in the form. We will use and retain this information in order to be able to respond to your query in the most efficient and effective way. You should note that the form is not secure and so should not be used to send us sensitive commercial or personal information.

Careers Applications/Enquiries

When you provide information to us in order to apply for or enquire about working for Roar Software, we will use and retain this information for the legitimate interest of determining your suitability for any roles we have available and communicating with you about those and, where applicable, any future roles. As previously stated above, your details will be kept on file for 6 months after any active recruitment process is completed and possibly (but only with your permission) for longer so that we can keep you in mind for future opportunities.

What we do with the information we collect

General Enquiries
We require this information to communicate with you and to provide you with a better service. In particular, we require this information for the following reasons:

• To discuss any queries or requirements you have;
• To follow-up with the most relevant information relating to your query; and
• To arrange next steps with you in relation to your enquiry.

We may use the information to:

• Improve our products and services;
• Improve our website;

Career Applications/Enquiries
We require this information to communicate with you and to assess your application. In particular, we require this information for the following reasons:

• Assess whether you meet the minimum requirements of the job application;
• To arrange next steps in relation to your application, should you be successful; and
• To cross-check applications so that we do not proceed with multiple applications from the same candidate, in case multiple applications have been made in error by the candidate.

We may use the information to:

• Improve our products and services;
• Improve our website;
• Improve our applications process.

All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the European Union. No third parties have access to your personal data, unless otherwise specified within this policy, except where the law allows them to do so or you have requested for these third parties to have access.

We will retain your information for a period no longer than necessary, which will be, unless otherwise requested or stated, for the duration of our contractual obligations and as long as legally required, which should be no longer than 7 years. This is to ensure that all decisions and actions have been properly documented and retained for this period.

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Further information about Google’s privacy policy may be obtained from http://www.google.com/privacy.htmla>. You can use a Google Analytics Opt-out Browser Add-on by visiting here: https://tools.google.com/dlpage/gaoptout.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the General Data Protection Regulation.  If you would like a copy of the information held on you please email enquiries@roar-software.com and we will provide you with the necessary forms and identity checks. You may also contact us for further details or with any queries.

In addition, under that Regulation, you may request the rectification of any incomplete or incorrect personal data that we may hold. Subject to our rights to process data for the purposes of our legitimate interests (including performance of a contract with you) or for compliance with our legal obligations, you may also request your data be erased (the right to be forgotten); request a restriction of processing concerning your data; or object to such processing.

Where the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns or telephone: 0303 123 1113.

We may change this policy from time to time by updating this page.

How we protect your information

To keep your information safe, we use physical, electronic, and managerial tools. We apply these tools based on the sensitivity of the information we collect, use and store, and the current state of technology. Although we take steps to prevent unauthorised access to personal information we hold, the internet is not 100% secure. We are therefore unable to guarantee that information we collect or store will always be protected from unauthorised access, or that it will only be used in compliance with this Privacy Policy.

Cookies

A Cookie is a small piece of data sent from a website and stored on your computer or mobile device. Like most interactive websites, this website may place and access certain Cookies on your computer that can be used to help remember your preferences, help you navigate between pages effectively, and generally improve your browsing experience.

These Cookies are used for a number of reasons including the smooth running of the website as well as those analysing performance and usage. Some of our affiliate partners may also use Cookies.

You have control of enabling or disabling Cookies on your internet browser. Most internet browsers accept Cookies by default but you can amend these settings where needed and to do so you should navigate to the help section of your browser.

If you wish, you can choose to delete Cookies at any time. In doing so, you may lose some information that enables you to access the Website more quickly and efficiently.

Contact Us

If you have any queries regarding the above, please contact us at enquiries@roar-software.com or by writing to us at:
Data Protection,
Roar Software,
Unit 4 Dorset Road Enterprise Centre,
Atherton,
Manchester M46 9QU.